Privacy Policy
This Privacy Policy describes how USA First Select ("we," "us," or "our") collects, uses, and shares information when you interact with our website, our re-engagement and coordination services, or any communication we send (collectively, the "Services").
1. Information We Collect
Information dealers provide to us
Equipment dealers who partner with USA First Select may provide us with records related to stalled or incomplete financing applications. This information may include:
- Applicant name, business name, and contact information (email, phone, mailing address).
- Equipment requested and financing amount.
- Application status, decline reasons, and notes from the dealership.
- Any application materials, credit documents, or related files the dealer chooses to provide.
Information from applicants
When we contact an applicant on behalf of a dealer, we may collect additional information directly from the applicant, including:
- Updated contact information.
- Documents needed to complete the financing application (such as bank statements, identification, business records, or financial statements).
- Responses to our outreach (text replies, email messages, phone conversation notes).
- Whether the applicant is still interested in proceeding with the equipment financing.
Information collected automatically
When you visit our website, we may automatically collect limited technical information such as your device type, browser, IP address, and pages viewed. We use this information to operate and improve the Services.
2. How We Use Information
We use information to:
- Re-engage applicants regarding stalled financing applications on behalf of our dealer partners.
- Collect and compile the documents needed to complete a financing file.
- Route completed files to brokers, lenders, or financing partners positioned to fund them.
- Communicate with dealers about applications and outcomes.
- Operate, maintain, and improve the Services.
- Comply with legal obligations and protect against fraud or misuse.
3. How We Share Information
We share information only as necessary to provide the Services. Specifically:
- With dealers. We share status updates and completed files with the dealer who referred the application.
- With brokers, lenders, and financing partners. We share application materials with the broker, lender, or financing partner we route the file to for review and potential funding.
- With service providers. We may share information with vendors who help us operate the Services (such as email, messaging, document collection, and analytics providers), subject to obligations of confidentiality.
- For legal reasons. We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of USA First Select, our partners, or the public.
We do not sell your personal information.
4. Communications and Opt-Out
If you receive outreach from USA First Select, you may opt out at any time:
- Text messages: Reply STOP to opt out of further texts.
- Email: Use the unsubscribe link in any email we send, or reply to ask us to stop contacting you.
- Phone: Ask the person calling to remove you from our outreach list.
Opting out of outreach does not affect any obligations or rights you may have with the dealer or any lender directly.
5. Data Retention
We retain information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
6. Security
We take reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your information. To exercise any of these rights, contact us through the email address listed on our homepage. We will respond within a reasonable time.
8. Children’s Privacy
The Services are intended for adults engaged in equipment financing for business purposes. We do not knowingly collect information from children under 18.
9. Third-Party Sites
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows the most recent revision. Continued use of the Services after a change constitutes acceptance of the updated policy.
11. Contact
Questions about this Privacy Policy can be sent through the contact options on our homepage.